service, indeed

What is the graphic that goes with this? Does she represent service, or dis-satisfaction, or damaged goods, or compatibility issues, or what? It's a tech site I was surfing, so maybe it's just tech geeks serving tech geeks, knowing that 96% of the male population really just don't want to see a big warehouse guy on any page of their site.

Sweet CFM Pumps.

Some of our Best Customer Services begin AFTER you buy from us!

Most Unopened Products Are Returnable Within 30 Days Returns: Most products may be returned for a refund as long as they remain unopened and the manufacturer's original shrinkwrapping or seals have not been broken. Exchanges: Defective items or products that are "dead on arrival" (DOA) are subject to the terms of the manufacturer's warranty and may be exchanged with prior approval by the manufacturer. Damaged Shipments: If you receive a shipping carton that shows obvious damage and was delivered from a recognized commercial carrier such as UPS, FedEx, etc., then refuse the shipment and email us immediately. Product Compatibility: PROVANTAGE is not responsible for product compatibility problems. Please contact the manufacturer for assistance. No Returns: Some items are not returnable once purchased. These are marked Not Returnable on the product's Inventory and Specifications page, as well as in the Shopping Cart and Online Order Status. Re-Stocking Fees: Any product return not covered by Provantage's return policy is considered a "Return Exception" and is subject to a 20% restocking fee.